IT Service Management Online Training Courses - LinkedIn
May 17, 2024 · Our IT Service Management online training courses from LinkedIn Learning (formerly Lynda.com) provide you with the skills you need, from the fundamentals to advanced …
IT Service Desk: Customer Service Fundamentals - LinkedIn
Mar 22, 2017 · Put the "help" in help desk and the "support" in support specialist by implementing proven techniques that both resolve issues and increase customer satisfaction.
Jacob L. - Information Technology, Helpdesk, Training | LinkedIn
Information Technology, Helpdesk, Training · As a former SMC Officer and Site Lead at PHOENIX PROTECTIVE CORP, I have extensive experience in security operations, training, …
David Medhat - Senior Helpdesk and Training specialist at …
“I had the pleasure of working with David during his time as a Senior Helpdesk and Training specialist. David consistently demonstrated exceptional technical knowledge and …
Trainer - CLM Helpdesk (Training Manager) - LinkedIn
Actively participates in benchmarking and calibration sessions and ensuring all training materials are up to date and relevant to SLA/KPIs. Experience in Voice/Contact Center experience is …
IT Help Desk for Beginners Online Class - LinkedIn
May 31, 2023 · Explore the responsibilities of a typical entry-level IT help desk technician, with tips from Robert on where the role can lead and how to scout out and obtain an official …
The Thor Group on LinkedIn: Your Technology Support: …
The life of an IT helpdesk professional is fast-paced and dynamic, but it’s incredibly rewarding to know that you’re helping people solve their problems and keeping operations running smoothly.
IT Helpdesk Training (Active Directory, Office 365, Duo) | Kevin ...
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Jira Online Training Courses | LinkedIn Learning, formerly Lynda.com
Jul 16, 2025 · Our Jira online training courses from LinkedIn Learning (formerly Lynda.com) provide you with the skills you need, from the fundamentals to advanced tips.
How to Become a Help Desk Technician: A Guide - LinkedIn
Learn what skills, education, and certifications you need to become a help desk technician, and how to find and apply for jobs in technical support.